Last updated: 20/01/2025
The following are the terms and conditions applicable to your EzyGo Agent Cards. By purchasing, accepting, or using an agent Card, you agree to be bound by these terms and conditions on behalf of yourself and all members of your household and others who purchase, accept, or use an agent Card under your account.
EzyGo Agent Cards (“Agent Cards”) are issued by Ezy System AS. We may refer and affiliates as “we”, “us”, and “our”. Agent Cards are sold by Ezy System AS when purchased from EzyGo platform.
You may place an Agent Card on your EzyGo account either by visiting Agent Card section on our Mobile App or through our website of EzyGo. Your Agent Card page displays the total remaining value of all Agent Cards that have been placed on your account but have not yet been applied to a purchase (“Available Balance”), as well as your Agent Card usage history. You are eligible to buy, convert, and use the maximum number of 3 cards at one time through our platforms, once used you are eligible to buy or convert again counting the maximum number to 3 only. To view your Agent card balance page, visit Your Account on EzyGo. Where you choose to use an agent Card for an eligible purchase, purchases are deducted from your Available Balance. Agent Cards may only be redeemed toward the purchase of, eligible products on www.ezygo.no
Agent Cards are valid from 1-3 years after the date of issuance, after which they expire. You can still use it by donating it for the welfare of the society under TFL (tree for life) or you can convert it into TFL coins for yourself. Agent Cards have no remaining value after their expiration date and can no longer be used to make purchases after the expiration date. You may see the expiration date for any Agent Cards you have placed on your account. Agent Cards cannot be used to purchase other Agent cards or certain other products or services. Agent Cards cannot be reloaded, resold, transferred for value, used for unauthorized commercial purposes, including to facilitate the resale or shipment of goods, redeemed for cash, or used in a manner otherwise prohibited by our EzyGo Agent Cards Restrictions and Prohibited Activities policy. Once placed on your account, Agent Cards and any Available Balance cannot be transferred to another EzyGo account. In the event an agent card is non-functional, your sole remedy, and our sole liability, will be the replacement of such Agent card.
The risk of loss and title for Agent Cards passes to the purchaser upon our electronic transmission of the Agent Card to the purchaser or designated recipient, or our delivery to the carrier, whichever is applicable. Agent Cards must be obtained from Ezy System AS platform, and you are responsible for safeguarding your account and Agent Card from unauthorized use.
By using an agent Card you agree to comply with these terms and conditions, and not to use an agent Card in any manner that is misleading, deceptive, unfair, or otherwise harmful to EzyGo, its affiliates, or its customers. We reserve the right, to void Agent Cards without a refund, suspend or terminate customer accounts, suspend or terminate this agreement and the ability to use our services, cancel or limit orders, and bill alternative forms of payment if an agent Card is obtained, used, or applied to an account fraudulently, unlawfully, or otherwise in violation of these terms and conditions or if a transaction, is being initiated without authorization, fraudulently, suspiciously or is otherwise unusual based on prior transaction activity.
You may terminate your agreement to these terms and conditions at any time free of charge by ceasing to use Agent Card as a payment option, Close your EzyGo account, disabling your Agent Card usage at the time of checkout, or by contacting EzyGo Customer Service and asking them to void your remaining Available Balance. The termination of this agreement will not entitle you to withdraw or transfer any Available Balance. Therefore, we recommend that you spend your Available Balance before the expiration of the card.
If you have any issues with Agent Cards, please Contact Us. Your feedback helps us create a better experience for you and all of our customers.
The laws of the Grand Duchy of Luxembourg and the Norwegian E-commerce Act will govern these terms and conditions. The courts of Luxembourg shall have jurisdiction in any dispute for the provision of the Service. If you are a consumer and have your habitual residence in the European Union, you additionally enjoy the protection afforded to you by mandatory provisions of the law of your country of residence.
The EzyGo Conditions of Use & Sale apply. No fees apply to Agent Cards. You are deemed to accept these terms and conditions by purchasing, receiving, placing or redeeming Agent Cards on your EzyGo account.
We reserve the right to change these terms and conditions from time to time. We may change the terms and conditions for the following reasons: for legal and regulatory reasons; for security reasons; to enhance existing features or add additional features to our services; to reflect advancements in technology; to make reasonable technical adjustments to our services; and to ensure the on-going operability of our services. Except if we are permitted or required to make changes to these terms and conditions sooner in accordance with applicable law, any change to the terms and conditions will be effective 30 days- 90 days after the date of posting on EzyGo. If we change the terms and conditions, the new version will be available in the dedicated section of EzyGo. Your continued use of the Service following the entry into force of the changes to the terms and conditions will be deemed as acceptance to such changes.
Each Agent Card includes a multi-digit code that constitutes its credentials, which are entered to place the Agent Card on your account. Do not share these credentials with anyone except when giving the Agent Card as a Gift to the recipient. Please contact EzyGo Customer Service if you believe your Agent Card credentials or your EzyGo account credentials have suffered any loss, theft, misappropriation, or unauthorized use.
You instruct and authorize Ezy system AS to disclose and transfer information about your EzyGo account and Available Balance, or any information which may allow for your direct or indirect identification to any affiliates or third parties involved in the provision of the Service, as well as competent authorities, including, supervisory and tax authorities, upon valid request of such authorities pursuant to applicable law. You acknowledge that the processing of such information is necessary for the provision of the Service to you, to detect, prevent, and address fraud, security threats, and other potentially harmful conduct or illicit activity, as well as to comply with applicable law.
We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. To learn more about how we use your information, you can review our Privacy Policy.
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